Patients > How we can help

Patients > How we can help

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Once your healthcare provider has prescribed your treatment and you are enrolled in the program, AMICUS ASSIST® will provide you with a dedicated case manager who will be your point of contact for accessing the product support services.

Your case manager can:

Verify and explain your insurance coverage

Assist with the prior-authorization process

Help coordinate
prescription delivery

Identify possible sources of financial assistance

Provide ongoing product support throughout your treatment journey

Spanish-speaking case managers are available upon request

Connect with a case manager at:

1-833-AMICUS-A (1-833-264-2872)
| Monday – Friday | 8AM – 8PM ET

Financial Support

We are committed to helping you get access to treatment.

AMICUS ASSIST is proud to help identify possible sources of financial assistance including:

  • Co-Pay Assistance*: Eligible, commercially insured patients may pay as little as $0 per month for treatment
  • Patient Assistance Program for eligible, uninsured, or underinsured patients†
  • Support from independent charitable foundations: AMICUS ASSIST can help identify independent charitable foundations who may be able to provide support. These foundations exist independently of Amicus and have their own eligibility criteria and application processes. Availability of support from the foundations is determined solely by the foundations.

*Co-pay assistance is only available for patients with commercial (private) prescription drug insurance. Patients are not eligible for co-pay assistance if they are enrolled in a state or federally-funded insurance program, including but not limited to Medicare, Medicaid, TRICARE, VA, DOD, or a state prescription drug assistance program or where prohibited by law. Offer is subject to program maximum limits. Offer is only available for U.S. residents who have a valid prescription for an Amicus product. Amicus reserves the right to rescind, revoke, or amend this offer without notice.

†The Patient Assistance Program provides free product to those who qualify. Contact AMICUS ASSIST for details.

Amicus makes no representation or guarantee concerning reimbursement or coverage for any service or item. Information provided through the AMICUS ASSIST program does not constitute medical advice and is not intended to be a substitute for a consultation with a licensed healthcare provider or applicable third-party payer(s). Amicus reserves the right to modify the program at any time without notice.

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Frequently Asked Questions

Individuals must be prescribed an Amicus medication for an approved indication to be eligible for support from AMICUS ASSIST.

Once you are prescribed an Amicus medication, your doctor will complete the respective referral form, and if you meet the eligibility criteria, you will be automatically enrolled in AMICUS ASSIST.

Just once. Your doctor only needs to complete and submit the referral form once. No re-enrollment necessary!

Yes! We have Spanish-speaking case managers available upon request.

Yes! Our case managers can help you through the prescription-refill process and may even be able to help coordinate at-home prescription delivery. Call your case manager to learn more.

For all questions concerning insurance, including those on the prior-authorization process, please contact your case manager anytime Monday–Friday, 8AM–8PM ET.

If you have questions about your treatment, you have several resources available to help:

  • Consult with your doctor. Your doctor is the best resource to answer any treatment-specific questions.
  • Contact AMICUS ASSIST Case Managers at 1-833-AMICUS-A (1-833-264-2872). Call us toll-free, Monday–Friday, 8AM–8PM ET, with any questions about accessing your treatment or the resources that may be available to you through AMICUS ASSIST.
  • Visit your treatment's website. Each site has information on how your treatment works, how to take it, and more.
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Contact Us

1-833-AMICUS-A
(1-833-264-2872)

Monday–Friday
8AM to 8PM ET